Dynamic Tele Sales Executive responsible for patient outreach, healthcare service promotion, appointment generation, and customer engagement through telephone-based communication.
Roles & Responsibilities
- Conduct outbound calls to prospective patients.
- Promote hospital services and healthcare programs.
- Generate leads and appointment bookings.
- Maintain call records and communication logs.
- Handle patient inquiries professionally.
- Follow up with existing and potential customers.
- Coordinate with hospital departments for support.
- Maintain customer relationship databases.
- Achieve tele-sales targets and KPIs.
- Support marketing and promotional campaigns.
- Resolve service-related concerns promptly.
- Ensure accurate data entry and reporting.
- Maintain confidentiality of patient information.
- Provide information regarding healthcare packages.
- Contribute to business growth and patient acquisition.