Key Account Manager

Lupin Limited is seeking a proactive and relationship-driven Key Account Manager to promote its Neuro Rehabilitation Center and drive patient engagement through strong stakeholder management across healthcare institutions. The involves building strategic relationships with doctors, hospitals, and caregivers, increasing awareness about rehabilitation services, and ensuring consistent patient footfall while supporting business growth.

Roles & Responsibilities

• Promote Lupin’s Neuro Rehabilitation Center to doctors, hospitals, and healthcare stakeholders.
• Conduct regular field visits across assigned territories (Delhi & NCR) to engage with key accounts.
• Deliver effective product and service detailing using company-provided promotional tools and materials.
• Educate healthcare professionals on the benefits of neuro rehabilitation therapies and patient outcomes.
• Build and maintain strong relationships with doctors, hospitals, nursing homes, and healthcare centers.
• Ensure consistent patient referrals and targeted footfall to the neuro rehab center.
• Execute awareness programs, CMEs, and engagement activities as per company guidelines.
• entify key stakeholders and decision-makers to expand business opportunities.
• Work closely with the rehabilitation team to implement business strategies effectively.
• Gather insights on patient needs, caregiver expectations, and healthcare provider requirements.
• Provide structured and actionable market feedback to leadership on a regular basis.
• Monitor competitor activities and market trends toentify growth opportunities.
• Track and achieve assigned targets related to patient referrals and engagement.
• Maintain records of customer interactions, visits, and follow-ups.
• Ensure adherence to planned visit frequency and engagement schedules.
• Collaborate with marketing and medical teams for campaign execution.
• Support development of customized engagement strategies for key accounts.
• Strengthen brand visibility and positioning of the neuro rehab center in the market.
• Ensure high levels of customer satisfaction and long-term relationship building.
• Align field activities with organizational goals and business objectives.
• Maintain compliance with company policies, ethical standards, and healthcare regulations.

Who We Are

We are a global pharmaceutical company committed to delivering high-quality, affordable healthcare solutions. Our work spans across:

• Generics
• Specialty medicines
• Biosimilars
• Advanced healthcare solutions

With a presence in 100+ markets, we are driven by innovation, quality, and a patient-first approach.

Our Journey

Founded in 1968 by Desh Bandhu Gupta, Lupin began with a simple belief: Quality healthcare should be accessible to all.

From a small venture, we have grown into a global pharmaceutical leader, impacting millions of lives worldwide.

Our Purpose

“We catalyze treatments that transform hope into healing.”

We focus on:

• Improving patient lives
• Driving sustainable growth
• Creating long-term value for stakeholders

Our Core Values

Our values guide everything we do:

• Integrity – Doing the right thing always
• Passion for Excellence – Striving for the best
• Teamwork – Growing together
• Entrepreneurial Spirit – Thinking beyond boundaries
• Respect & Care – Valuing people
• Customer Focus – Putting patients first

‍Patient-Centric Approach

Patients are at the heart of our decisions. We aim to deliver:

• Safe and effective medicines
• High-quality healthcare solutions
• Meaningful patient experiences

Innovation & Science

Our strength lies in:

• Advanced R&D capabilities
• Digital transformation initiatives
• Continuous innovation in healthcare

Manufacturing Excellence

We ensure:

• World-class manufacturing facilities
• Strong supply chain systems
• Strict global quality standards

Global Presence

• 24,000+ employees
• Presence across 11 countries & 6 continents
• A diverse and collaborative global workforce

Quality & Recognition

Quality is embedded in every step—from research to delivery. Our commitment has earned us multiple awards and recognitions globally.

Work Culture at Lupin

We offer a workplace that encourages:

• Growth and learning
• Innovation and creativity
• Collaboration and empowerment

A perfect blend of large-company systems with startup-like agility

Why Join Us?

At Lupin, you don’t just build a career—you make an impact.

• Work on real-world healthcare challenges
• Grow in a purpose-driven environment
• Contribute to improving lives globally