Assistant OPD Professional

Assistant OPD Professional supports outpatient department operations by managing patient flow, documentation, billing coordination, and front desk activities. The ensures smooth OPD functioning, accurate record keeping, and effective communication between patients and hospital staff. This position is essential for improving patient experience and maintaining operational efficiency in outpatient services.

Responsibilities:

• Manage OPD patient registration and check-in process
• Coordinate patient appointments and scheduling
• Maintain patient records and OPD documentation
• Assist in billing and payment processing
• Support doctors during OPD consultations
• Handle patient queries and provide guidance
• Ensure smooth patient flow in OPD area
• Coordinate with nursing and admin teams
• Maintain daily OPD reports
• Support insurance and TPA documentation
• Ensure cleanliness and discipline in OPD area
• Manage token and queue system
• Assist in emergency patient routing
• Maintain confidentiality of patient data