Floor Coordinator

We are hiring a Floor Coordinator to manage floor-level activities, patient movement, facility coordination, and hospital support services. The requires strong coordination skills, patient handling ability, and knowledge of hospital operations to ensure smooth daily functioning and better patient experience.

Role & Responsibilities:

• Coordinate daily floor activities and ensure smooth patient movement.
• Guide patients and attendants to consultation rooms, billing, pharmacy, and departments.
• Support front office, nursing, doctors, and facility teams in daily operations.
• Monitor floor cleanliness, seating, signage, and facility readiness.
• Handle patient queries and direct them to the correct department.
• Ensure timely coordination for appointments, reports, and patient services.
• Assist in maintaining hospital management and floor operation standards.
• Support licensing, documentation, and facility-related coordination when required.
• Track patient waiting time and help reduce service delays.
• Escalate floor issues, patient concerns, and maintenance needs promptly.
• Maintain professional communication with patients, visitors, and staff.
• Support emergency coordination and patient assistance when needed.
• Ensure smooth coordination during high footfall or busy OPD hours.
• Maintain a patient-friendly, organized, and efficient floor environment.