Receptionist

The Receptionist will be responsible for managing all front desk activities including patient registration, appointment scheduling, telephone handling, and coordination with various hospital departments. The requires strong communication skills, attention to detail, and a patient-first approach to ensure smooth hospital operations and excellent customer service.

Roles & Responsibilities

• Handle patient registration and appointment scheduling accurately and efficiently.
• Greet and assist patients, visitors, and attendants in a professional manner.
• Answer phone calls, respond to inquiries, and provide correct information about services.
• Maintain and update patient records and ensure proper documentation.
• Coordinate with various hospital departments for patient flow and services.
• Manage appointment calendars for doctors and specialists.
• Ensure smooth check-in and check-out process for patients.
• Handle front desk billing coordination when required.
• Maintain cleanliness, order, and professional appearance of the reception area.
• Assist in managing patient queues and reducing waiting time.
• Provide information about hospital services, doctors, and procedures.
• Handle complaints and escalate issues to the concerned departments.
• Maintain confidentiality of patient information at all times.
• Support administrative tasks such as filing, data entry, and record keeping.
• Ensure proper communication between patients and hospital staff.
• Assist in emergency situations by guiding patients appropriately.
• Coordinate with insurance/TPA desk if required.
• Ensure adherence to hospital policies and service standards.
• Maintain a welcoming and patient-friendly environment at all times.
• Deliver excellent customer service to enhance patient satisfaction and experience.

Dr. Jyoti Singh’s Siddhivinayak Hospital is a healthcare institution dedicated to providing accessible, patient-focused medical care. The hospital aims to deliver quality treatment supported by experienced professionals and a compassionate approach.

Our Story

Siddhivinayak Hospital was established with the vision of offering reliable and affordable healthcare services to the community. Over time, it has grown into a trusted local healthcare provider, committed to improving patient outcomes through dedicated medical care and service.

Our Mission

• To provide quality and affordable healthcare services
• To ensure compassionate and ethical patient care
• To support timely diagnosis and effective treatment
• To serve the community with dedication and responsibility

Our Vision

To be a trusted healthcare provider recognized for quality care, accessibility, and patient satisfaction.

Our Services / What We Offer

Siddhivinayak Hospital provides a range of healthcare services including:

• General medical consultations
• Basic and advanced diagnostic services
• Emergency care services
• Surgical and treatment support
• Preventive healthcare services

Why Choose Us

• Patient-focused and compassionate care
• Experienced medical professionals
• Affordable healthcare services
• Commitment to ethical medical practice
• Focus on community health needs

Our Team

The hospital is supported by dedicated doctors, nurses, and healthcare staff committed to providing reliable and effective patient care.

Infrastructure / Technology

Siddhivinayak Hospital is equipped with essential medical infrastructure and diagnostic facilities to support safe and effective treatment.

Our Commitment

Dr. Jyoti Singh’s Siddhivinayak Hospital is committed to delivering dependable and compassionate healthcare services with a focus on patient well-being, affordability, and trust.