We are hiring an Executive – Billing to manage hospital billing operations, patient invoices, payment coordination, insurance or TPA billing support, and billing documentation. The candidate should have strong accuracy, hospital billing knowledge, computer skills, and patient communication ability. This ensures smooth billing processes, correct charge posting, timely payment collection, and proper coordination with hospital departments.
Role & Responsibilities:
- Prepare accurate patient bills for OPD, IPD, diagnostics, procedures, and other services.
- Verify service charges, doctor fees, package details, discounts, and payment entries.
- Coordinate with nursing, pharmacy, diagnostics, admissions, and discharge teams for billing data.
- Handle patient billing queries professionally and provide clear explanations.
- Process cash, card, online, and other payment records as per hospital policy.
- Support insurance, TPA, corporate, and credit billing documentation where required.
- Ensure timely billing during admission, discharge, consultation, and service completion.
- Maintain billing records, receipts, invoices, approvals, and supporting documents.
- Reconcile billing entries with payment collections and finance team records.
- Identify billing errors and correct them after proper approval.
- Follow hospital billing policies, discount approval processes, and documentation standards.
- Generate billing reports, outstanding reports, and daily collection summaries.
- Coordinate with doctors and departments for clarification of service charges.
- Maintain patient confidentiality and handle financial information responsibly.
- Support smooth discharge billing process to reduce patient waiting time.